Using eLearning Support Online
The best place to get VCC Moodle support, or to help yourself.
At VCC, Moodle support is managed by the eLSupport team, using a dedicated web portal maintained by CTLR.
(We're not part of IT, but we work closely with them.)
eLearning Support Online: http://eLSupport.vcc.ca
Use eLearning Support Online to get help with the Moodle LMS or other VCC educational technology:
- Create a new eLSupport request ("ticket").
- Search the eLearning Support KnowledgeBase for quick answers to common Moodle or educational technology issues.
- Email your support request to eLSupport@vcc.ca
Note: Emails sent to eLSupport@vcc.ca are also automatically tracked in our ticketing system.
